Refund & Return Policy

You may return any device within 7 days of deliveryfor a full refund or replacement — whether it developed a fault, doesn’t match its condition grade, or simply isn’t what you wanted. The window is counted from the courier’s delivery confirmation.

• The device must come back in the condition it arrived in, with all included accessories and the invoice.
• Activation locks (Find My iPhone, Google FRP) must be signed out before handover — we cannot process locked devices.
• New physical damage after delivery may reduce the refund proportionately.

1. Start the return from your dashboard or message us on WhatsApp with your order number.
2. We schedule a free insured pickup — usually within 2 business days.
3. The device is checked at our facility within 48 hours of arrival.

• Prepaid orders: refunded to the original payment method within 5–7 business days of the return passing checks.
• Cash on delivery: refunded by UPI or bank transfer within 5–7 business days of you sharing the details.
• Replacements ship as soon as the return clears, subject to stock.

Faults appearing after the return window are handled under the 6-month warranty— repair first, replacement or refund if repair isn’t possible.